General Terms and Conditions
§ 1 Provider and scope
BuI Hinsche GmbH
Managing directors: Matthias Hinsche, Yvonne Hinsche
Neumarkt 7
06712 Zeitz (Saxony-Anhalt)
Germany
Phone: +49 3441 9799060
Email: info@webdonkey.io
Registry court: Amtsgericht Stendal · Commercial register: HRB 8435
VAT identification number: DE262988067
These General Terms and Conditions (“Terms”) apply to all contracts concluded via the online shop at webdonkey.io between BuI Hinsche GmbH (“we”, “us”) and the customer, as well as to the supply and use of the WebDonkey software (“the app”).
We do not accept any conflicting or deviating terms of the customer unless we have expressly agreed to their validity in text form. This also applies where we render performance without reservation in the knowledge of conflicting terms.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into the contract, acts in the exercise of their trade, business or profession. During registration you state whether you are contracting as a consumer or as a business customer. This choice determines how prices are displayed and which consumer rights apply to you; it cannot be changed by you afterwards — please contact us if it needs correcting.
§ 2 Subject matter of the contract
WebDonkey is an application for macOS used to set up and manage local web development environments. The app runs on the customer's own machine; we operate no servers for it to function and we store none of the customer's project data.
The app is provided in two editions:
- Free — permanently free of charge, with the range of functions stated in the current product description.
- Premium — subject to a charge as a subscription, unlocking the full range of functions.
WebDonkey is not open-source software, including in the Free edition; the source code is not published. Open-source components contained in the app are governed by their own licences (§ 6).
The scope of performance owed is determined by the product description on the product page at the time of the order. We develop the app continuously; updates are included at no additional cost for the term of the subscription.
The app requires a Mac running a supported version of macOS and an internet connection for installation, updates and licence verification. The current system requirements are stated on the product page. To install further software components (e.g. PHP, databases, web servers) the app accesses the sources of the respective manufacturers, who alone are responsible for their content and availability.
§ 3 Conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order.
By submitting your order using the “order with obligation to pay” button you make a binding offer. We confirm receipt of your order by email without undue delay. This acknowledgement does not yet constitute acceptance. The contract is concluded when we expressly declare acceptance or provide you with the licence key.
Before submitting your order you can review your entries on the order summary page and correct them using your browser's editing functions. We store the contract text and send it to you in text form: with the order confirmation, and again with the confirmation of payment with which we provide your licence key, you receive the order details and the subscription terms in the email, together with these Terms and the withdrawal policy with the model withdrawal form as PDF files. You can also see your orders in your customer account. The contract languages are German and English.
A customer account is required for purchase, because licence keys, devices and subscriptions are managed there. The details provided on registration must be complete and accurate. Access credentials must be kept confidential and must not be passed on to third parties.
§ 4 Prices, currency, VAT and payment
The prices stated on the product page at the time of the order apply. The price shown in the order summary is binding.
Customers with a billing address in the European Union pay in euros, all other customers in US dollars. What counts is the country of the billing address, not the language selected in the shop. Payment is made in the currency of the order.
For customers with a billing address in the European Union, the prices shown are final prices including VAT. They contain the VAT of the country in which the customer is established; the final price is the same in all member states. Business customers have a price of their own; the statement made during the order process prevails.
Business customers established in a member state of the European Union other than Germany who provide a valid VAT identification number receive the service at the net price stated during the order process, without VAT; the recipient is liable for the tax (reverse charge). We check the VAT identification number with the EU's VAT Information Exchange System (VIES). Until it is confirmed, the final price including the VAT of the customer's country applies.
For customers with a billing address outside the European Union, including Switzerland, the service is not subject to German VAT; we do not charge VAT and the price shown is the final price. There are no shipping costs.
Payment is made using the payment methods offered during the order process; details are on the “Payment and shipping” page. We use the payment service provider Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands, whose terms apply in addition. For recurring payments you grant the payment service provider the necessary authorisation; the fee falls due and is collected at the beginning of each billing period.
We provide invoices electronically. If the customer defaults on payment, we are entitled to charge default interest at the statutory rate. Where costs are charged to us as a result of a chargeback (such as a returned direct debit or a card chargeback) for which the customer is responsible, the customer shall reimburse those costs in the amount actually incurred; the customer remains free to prove that the loss was lower.
If a due payment is not made despite a reminder, we are entitled to suspend the Premium functions until settlement. The app remains usable in the Free scope in that case (§ 7).
§ 5 Term, renewal and cancellation of the subscription
The Premium subscription is concluded with either a monthly or an annual term. The monthly subscription renews automatically for one month at a time unless cancelled.
The annual subscription initially runs for one year (initial term). If it is not cancelled by the end of the initial term, for consumers it continues for an indefinite period; the fee remains payable yearly in advance. After the initial term, consumers may cancel the annual subscription at any time with one month's notice; it then ends one month after the cancellation is received, at the latest at the end of the year already paid for. We refund the part of the fee already paid for the time after the end of the contract pro rata by the day to the original payment method. For entrepreneurs, the annual subscription renews for a further year at a time unless cancelled by the end of the current term.
Otherwise, either party may cancel the subscription at any time with effect from the end of the current billing period. Consumers can cancel contracts concluded via the website at any time using the “Cancel contracts here” button, which is available without logging in at the foot of every page; you can also cancel in the customer account. Cancellation is also possible informally in text form to info@webdonkey.io.
The right to terminate for good cause remains unaffected for both parties. Good cause exists for us in particular in the event of a material breach of the terms of use under § 6.
When the cancellation takes effect, the entitlement to use the Premium functions ends. Fees already paid for the current billing period are not refunded pro rata unless paragraph 2 or mandatory statutory provisions require otherwise.
§ 6 Licence, scope of use and device management
Upon payment in full, the customer receives for the term of the subscription a simple, non-exclusive, non-transferable right to use the app within the agreed scope. Rights in the software remain with us or the respective rights holders.
One licence key entitles the holder to use the app on one device at a time (one active seat). The seat is not permanently tied to a device: it is released when the app is quit and can be taken by another device. If no device reports in for a longer period, the next device to make a request takes the seat automatically. Devices can also be signed out in the customer account at any time. The customer may therefore install the app on several of their own devices but use it with Premium on only one at a time. Simultaneous use by several people requires one licence per person.
To verify entitlement, the app contacts our licence server at regular intervals. The data transmitted is described in the privacy policy. If no internet connection is available, the Premium functions remain usable until the end of the billing period confirmed at the last successful check plus three days; within that period a connection error does not cause them to be switched off. After that the app switches to the Free scope until it reaches the licence server again; if the subscription has been renewed in the meantime, the Premium functions are then available again automatically.
The customer must not make the licence key accessible to third parties or publish it, circumvent or manipulate the app's technical protection measures, use the app beyond the agreed scope, or rent it out, sublicense it or otherwise make it available to third parties for a fee. Mandatory statutory powers, in particular under §§ 69d, 69e of the German Copyright Act, remain unaffected.
Where there is reason to suspect misuse of a licence key — for instance simultaneous use by several devices in a manner suggesting that the key has been passed on — we are entitled to downgrade the sessions concerned temporarily to the Free scope until the matter has been clarified. We will inform the customer accordingly.
The app contains third-party components subject to their own licence terms, in particular open-source licences. Those terms take precedence for the component in question; an overview can be viewed in the app under “Settings → General → About WebDonkey”. Third-party software installed by the app at the customer's request is not the subject of this contract.
§ 7 Switching to the Free scope
When the subscription ends, or where no licence is active, the app switches to the Free scope. The customer's data is not deleted as a result of the switch: projects, entries and configurations already created remain stored in the app and can still be viewed and deleted by the customer.
From the switch onwards, however, only the Free scope can be used. Anything beyond it is restricted, in particular:
- Features included only in Premium (such as remote connections, notes, backups or the embedded views) are locked. Settings available only with Premium, such as a Premium theme, are reset to a value within the Free scope.
- Where the number of existing entries exceeds a limit of the Free scope (for example monitoring targets, scheduled tasks, subscriptions or saved toolbox entries), the oldest entries up to that limit remain usable. The others are locked: they stay visible but are no longer run, checked or otherwise used, and can only be edited to a limited extent.
- Where more sites with HTTPS or more services are active at the same time than the Free scope allows, the customer selects which remain active. HTTPS is switched off for the other sites and the other services are stopped; certificates and configurations are retained.
New items beyond the Free scope cannot be created or started. When Premium is activated again, locked features and entries become available again without any further action.
§ 8 Right of withdrawal and its early expiry
Consumers have a statutory right of withdrawal in accordance with the withdrawal policy, which forms part of these Terms and is linked in the footer.
Important note: The right of withdrawal expires when we have begun performing the contract after you have expressly consented to us beginning performance before the end of the withdrawal period, you have confirmed your awareness that by giving that consent you lose your right of withdrawal once performance begins, and we have provided you with a confirmation under § 312f of the German Civil Code (§ 356(6) no. 2 of the German Civil Code). We obtain this consent separately during the order process, store it together with its time and wording, and confirm it to you in the order confirmation.
Business customers have no right of withdrawal.
The right of withdrawal must be distinguished from cancellation under § 5: cancellation ends the subscription for the future, whereas withdrawal is directed at unwinding the conclusion of the contract.
§ 9 Availability, defects and updates
We provide the app and the licence service with due care. No particular level of availability of the licence and download service is owed; maintenance work and disruptions do not result in the loss of Premium functions within the period set out in the offline rule in § 6.
Statutory provisions apply to defects, in particular §§ 327 et seq. of the German Civil Code for contracts with consumers on digital products. During the term of the contract we provide the updates required to maintain conformity with the contract and inform customers about them. If the customer fails to install updates provided, we are not liable for defects caused solely by that failure, provided we informed them about the update and the consequences of not installing it.
In relation to entrepreneurs, the limitation period for claims based on defects is one year from provision; this does not apply to claims based on intent or gross negligence or to the cases of unlimited liability set out in § 10. Statutory periods apply in relation to consumers.
According to the state of the art, software cannot be produced entirely free of errors. The app assists in setting up local development environments and for that purpose accesses configurations and services on the customer's machine. It is incumbent on the customer to make suitable backups before significant changes; Premium includes a backup function for this purpose. Use of the app in production environments is not its intended purpose.
§ 10 Liability
We are liable without limitation for damage arising from injury to life, body or health based on a breach of duty by us, our legal representatives or vicarious agents, as well as for damage based on intent or gross negligence, in the event of fraudulent concealment of a defect, within the scope of a guarantee given, and under the German Product Liability Act.
In the event of a slightly negligent breach of a material contractual obligation — that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely — our liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded.
Liability is otherwise excluded. The above limitations also apply in favour of our legal representatives and vicarious agents.
We are liable for the loss of data in accordance with the above provisions only to the extent that the loss would also have occurred had the customer carried out proper and regular data backups.
We are not responsible for the content, availability and lawfulness of third-party software obtained or integrated by the customer through the app, nor for the projects created by the customer or their legal compliance.
§ 11 Customer obligations
The customer is responsible for complying with the provisions applicable to their use, in particular for ensuring that content created or operated with the app does not infringe third-party rights and does not contravene statutory prohibitions. We are under no obligation to review this.
The customer must protect their access credentials and licence keys against third-party access and inform us without undue delay if there are indications of misuse.
§ 12 User contributions and community
Where the customer submits content — for instance self-created colour presets in the preset gallery, problem reports, or posts on our community server — they grant us the simple right, unlimited in time and territory, to store, reproduce and make that content publicly accessible within the scope of the respective offering. There is no entitlement to publication; we reserve the right to review submitted content before release and to remove content that is unlawful or breaches these Terms. The customer warrants that they hold the necessary rights in the content they submit.
§ 13 Changes to these Terms
We reserve the right to amend these Terms with effect for the future to the extent necessary to adapt to changed legal or technical conditions and provided the customer is not unreasonably disadvantaged. We will notify customers of changes in text form at least six weeks before they take effect. If the customer does not object within six weeks of receiving the notification, the changes are deemed accepted; we will point this out separately in the notification. If the customer objects, both parties are entitled to terminate the contract with effect from the date the change takes effect.
§ 14 Dispute resolution
Our email address is info@webdonkey.io. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.
§ 15 Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a consumer, mandatory consumer protection provisions of the state in which they are habitually resident remain unaffected.
If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Zeitz. We are also entitled to bring proceedings at the customer's general place of jurisdiction.
Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.
Version: 25 September 2026
